Examples / Decisions

A decision that checks itself

Approve tomorrow's support staffing plan with its dollar value, then let Flowcall check two days later whether SLA breaches stayed under 5%. Installs two pipelines already wired together: the plan and the outcome check.

IntermediateAbout 15 minutesSchedule: Weekdays at 15:00Sample files: support_plan.csv, support_results.csv

What it teaches

Approval with value
Outcome checks
Hit rate
Cost per decision
Receipts

Try it

In Flowcall, open Learn and choose Examples.
Install A decision that checks itself.
Press Run now and open the Results tab.

Learn more

2. Give a decision a value and an outcome in the Decisions guide
3. Hit rate and cost per decision in the Decisions guide
4. Receipts for audits and reviews in the Decisions guide

The steps

Load tomorrow's support plan Move a file
Brings support_plan.csv into the run.
Price the plan Python
Support manager approves the plan Approval
Asks: “Tomorrow's support staffing by queue and shift, priced. Approve to publish the rota.” Value at stake: $38,000.

It also installs a second pipeline, Support staffing outcome check, which checks the outcome later.

What it looks like

A frame from the video A decision that checks itself: the Flowcall window with the example open. — A decision that checks itself · 1:28. The videos are not on the website yet. Every one of them is inside Flowcall: open **Learn** and press **Watch**.